filvet Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to filvet ("the Platform," "we," "us," "our"). filvet is an online casino gaming platform operated under applicable Philippine gaming regulations and PAGCOR oversight. These Terms & Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Player," "you," "your") and filvet.

By accessing the filvet website located at https://filvet.cam, creating a user account, depositing funds, placing wagers, or using any services offered by filvet, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using the filvet Platform and refrain from creating an account or placing wagers. Continued use of filvet services following any modification of these Terms constitutes acceptance of such modifications.

2. Eligibility and Account Registration

2.1 Age and Legal Capacity

You must be at least twenty-one (21) years of age to create an account or participate in any gaming activity on filvet. Online gambling is restricted to individuals who have reached the legal age of majority in their jurisdiction. By registering with filvet, you represent and warrant that you meet this age requirement.

filvet reserves the right to request proof of age at any time. Failure to provide satisfactory documentation may result in account suspension, forfeiture of funds, and permanent exclusion from the Platform. Provision of false information regarding age or identity constitutes a material breach of these Terms and may result in criminal prosecution.

2.2 Jurisdictional Restrictions

filvet services are intended for users physically located in the Republic of the Philippines. You warrant that you are not accessing filvet from a jurisdiction where online gambling is prohibited by law. It is your sole responsibility to ensure that your use of filvet complies with applicable local, regional, and national laws.

Users from jurisdictions where online casino gaming is illegal or restricted must not create accounts or use filvet services. filvet reserves the right to refuse service, close accounts, or void wagers from users in restricted territories.

2.3 Account Registration Requirements

To participate in real-money gaming on filvet, you must create a user account by providing accurate, current, and complete information, including but not limited to:

• Full legal name as it appears on government-issued identification
• Date of birth (verifying age of 21 or older)
• Valid Philippine mobile phone number
• Active email address
• Residential address within the Philippines
• Preferred payment method details (GCash, Maya, bank account)

You may maintain only one (1) account with filvet. Creation of multiple accounts is strictly prohibited and constitutes grounds for immediate account closure, forfeiture of balances, and exclusion from future participation. All wagers placed through duplicate accounts will be voided.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your filvet account credentials, including your username and password. You agree to notify filvet immediately of any unauthorized access to or use of your account. filvet will not be liable for any loss or damage arising from your failure to protect your account information.

You must not allow any other person to use your filvet account. Any activity conducted through your account will be deemed to have been authorized by you, and you will be held liable for all transactions, wagers, and financial obligations incurred.

3. Deposits, Withdrawals, and Financial Terms

3.1 Deposits

filvet accepts deposits via GCash, Maya (formerly PayMaya), online banking from major Philippine banks (BPI, BDO, Metrobank, UnionBank, etc.), and cryptocurrency (USDT TRC20). All deposits are subject to minimum and maximum limits as specified on the Platform at the time of transaction.

Deposits are processed instantly or within a reasonable timeframe depending on the payment method selected. filvet does not charge deposit fees, but third-party payment processors may impose their own transaction charges, which are the sole responsibility of the User.

Deposited funds are intended for gaming purposes only. filvet reserves the right to refuse or reverse deposits that appear to violate anti-money laundering regulations, originate from suspicious sources, or are otherwise deemed inappropriate.

3.2 Withdrawals

You may withdraw funds from your filvet account balance at any time, subject to the following conditions:

• Your account must be fully verified with valid identification documents.
• You must have met all applicable wagering requirements associated with bonuses or promotions.
• Withdrawals must be made to a payment method registered in your name.
• Minimum and maximum withdrawal limits apply and are displayed on the Platform.

filvet processes withdrawal requests within 24 hours of approval. The time required for funds to reach your account depends on the payment method selected and the policies of third-party financial institutions. filvet is not responsible for delays caused by external payment processors.

filvet reserves the right to request additional identity verification, proof of address, or payment method verification before processing withdrawals. Failure to provide requested documentation may result in withdrawal delays or account suspension.

3.3 Currency and Conversion

All financial transactions on filvet are conducted in Philippine Pesos (PHP). If you deposit funds in a different currency, they will be converted to PHP at the prevailing exchange rate, and conversion fees may apply.

3.4 Anti-Money Laundering and Financial Crime Prevention

filvet is committed to preventing money laundering and financial crime. We comply with applicable Philippine anti-money laundering (AML) laws and regulations. Users are prohibited from using filvet services for any illegal or fraudulent purposes, including but not limited to money laundering, terrorist financing, or structuring transactions to evade reporting requirements.

filvet reserves the right to report suspicious activity to relevant authorities, freeze accounts pending investigation, and cooperate fully with law enforcement agencies. Users engaged in money laundering or other financial crimes will have their accounts permanently closed and balances forfeited.

4. Bonuses, Promotions, and Wagering Requirements

4.1 Bonus Terms

filvet offers various bonuses and promotions, including welcome bonuses, reload bonuses, free spins, cashback, and VIP rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, and expiration dates.

Bonus terms are published on the filvet website and in promotional communications. It is your responsibility to read and understand the terms of any bonus before claiming it. Failure to comply with bonus terms may result in forfeiture of bonus funds and associated winnings.

4.2 Wagering Requirements

Most bonuses issued by filvet are subject to wagering requirements (also known as playthrough or rollover requirements). Wagering requirements specify the amount you must wager before bonus funds or winnings from free spins can be withdrawn. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount before withdrawal is permitted.

Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games, live dealer games, and certain high-RTP games may contribute at a reduced percentage or not at all. Refer to the specific promotion terms for details.

4.3 Bonus Abuse

filvet prohibits bonus abuse, including but not limited to creating multiple accounts to claim multiple bonuses, using automated betting systems or bots to meet wagering requirements, or coordinating with other users to exploit promotions. Users found engaging in bonus abuse will have their accounts closed, bonuses voided, and winnings forfeited.

5. Gaming Rules and Fair Play

5.1 Game Integrity

All games offered on filvet are provided by licensed third-party software providers, including Pragmatic Play, Evolution Gaming, Playtech, Microgaming, and others. These games use certified random number generators (RNGs) to ensure fair and unbiased outcomes. filvet does not control or influence game results.

Game outcomes are determined by RNGs at the moment of play and cannot be altered after the fact. filvet maintains logs of all game sessions, which may be reviewed in the event of a dispute.

5.2 Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Using automated software, bots, or scripts to place wagers or interact with the Platform
• Colluding with other users to gain an unfair advantage
• Exploiting software vulnerabilities or errors for financial gain
• Using VPNs, proxies, or other tools to disguise your location
• Engaging in fraudulent, abusive, or harassing behavior toward filvet staff or other users
• Reverse engineering, decompiling, or attempting to access filvet's proprietary systems

Violation of these prohibitions will result in immediate account closure, forfeiture of funds, and potential legal action.

5.3 Bet Limits and Maximum Winnings

filvet imposes minimum and maximum bet limits on games to ensure fair play and manage risk. These limits are displayed within each game. Maximum payout limits may apply to certain games or jackpots. Details of payout limits are available in individual game rules.

6. Dispute Resolution and Complaints

6.1 Filing a Complaint

If you have a dispute with filvet regarding account management, game results, payments, or any other matter, you must first contact our customer support team via live chat or email at [email protected]. Provide full details of your complaint, including your account username, transaction details, and relevant screenshots or documentation.

filvet will investigate all complaints promptly and fairly. Most disputes are resolved within 5-7 business days. If you are not satisfied with the resolution provided by filvet, you may escalate your complaint to the relevant Philippine regulatory authority.

6.2 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to these Terms or your use of filvet services shall be subject to the exclusive jurisdiction of the courts of the Philippines.

7. Responsible Gaming and Self-Exclusion

7.1 Responsible Gaming Commitment

filvet is committed to promoting responsible gaming and preventing problem gambling. We provide tools and resources to help users maintain control over their gaming activity, including deposit limits, session timers, reality checks, and self-exclusion options.

If you believe you may have a gambling problem, we strongly encourage you to seek help. Please visit our Responsible Gaming page for resources, or contact organizations such as the National Center for Mental Health at (02) 7-989-8727.

7.2 Self-Exclusion

Users may request temporary or permanent self-exclusion from filvet by contacting customer support. During the self-exclusion period, your account will be locked and you will not be able to log in, deposit, or play. filvet will not accept requests to lift self-exclusion before the chosen period has expired.

8. Account Closure and Termination

8.1 User-Initiated Closure

You may close your filvet account at any time by contacting customer support. Before closure, you must withdraw all remaining funds. filvet reserves the right to retain your account information as required by law or for audit purposes.

8.2 filvet-Initiated Closure

filvet reserves the right to suspend or permanently close any account, without prior notice, for violations of these Terms, fraudulent activity, bonus abuse, or any other reason deemed appropriate by filvet in its sole discretion.

Upon account closure, any remaining balance will be returned to you (excluding forfeited bonuses or winnings obtained through prohibited activities). filvet may withhold funds pending completion of any investigation into suspected violations.

9. Limitation of Liability and Disclaimers

9.1 Service Availability

filvet strives to provide uninterrupted service, but we do not guarantee that the Platform will always be available. Service may be interrupted for maintenance, technical issues, force majeure events, or other reasons beyond our control. filvet is not liable for any loss or damage resulting from service interruptions.

9.2 Third-Party Content

Games on filvet are provided by third-party software developers. filvet is not responsible for errors, bugs, or malfunctions in third-party games. If a game malfunction causes an incorrect result, filvet may void affected wagers and refund stakes.

9.3 Limitation of Liability

To the fullest extent permitted by law, filvet's total liability to you for any claims arising from or related to your use of the Platform shall not exceed the total amount you have deposited into your filvet account in the 12 months preceding the claim. filvet is not liable for indirect, incidental, consequential, or punitive damages.

10. Modifications to Terms

filvet reserves the right to modify, amend, or update these Terms at any time without prior notice. Updated Terms will be posted on the filvet website with a revised "Last Updated" date. Your continued use of filvet services following such changes constitutes acceptance of the modified Terms.

It is your responsibility to review these Terms periodically to stay informed of any changes. If you do not agree with modified Terms, you must cease using filvet services and close your account.

11. Intellectual Property

All content on the filvet Platform, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of filvet or its licensors and is protected by Philippine and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from filvet content without express written permission.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

13. Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and filvet regarding your use of the Platform. These Terms supersede all prior agreements, representations, and understandings, whether written or oral.

14. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact filvet customer support:

• Email: [email protected]
• Live Chat: Available 24/7 on the filvet website
• Website: https://filvet.cam

By using filvet, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety. Gamble responsibly. Must be 21 years of age or older. If you or someone you know has a gambling problem, help is available.